Facts about Instagram. What you should already know in 2017.

When a brand contacts an advertising agency to start doing some work on social media, they almost always want to have a presence on Facebook and Instagram. Then, they’ll analyze if being on Snapchat is worth it or not. But Instagram is definitely on the scene, for sure. That’s because brands know it’s kind of a big deal due to its super high engagement rate. Of course, that level of engagement is only reserved for brands that actually know what they are doing. Aren’t sure you are one of them? Here’s a little piece of advice for you to crack it down.


Hacks to crack Instagram in 2017


  • Always keep in mind your brand identity and concept. As in any other social media platform, your brand spirit should be your bible. Based on your communication strategy, decide what concepts are you going to spread this month, and then work on your creativity and your pictures.


  • Instagram is not for crappy pictures. Bad ones won’t even stand a chance, they’ll be ignored. Work on your composition, on the structure, and on your color palette. Try innovative formats like triptychs.


  • Hashtags should be relevant. There are people who use tons of hashtags with no meaning or common sense at all. You can try several hashtags to see which of them are suggested by Instagram for achieving a higher reach.


  • As we said before, crappy pictures are not allowed if you want to succeed. So quality matters a lot. Trying to make your pictures more appealing by using filters or frames is easy if you use apps like Afterlight, that provides you with more options than Instagram.


  • Posts should be regular. It’s not going to be effective if you post just once in a while, or when you feel inspired enough. You should work on your calendar to cover at least 3 times a week.


  • Get out of your box. Forget about the old advertising way, when you just showed your products and models using them. Content should be relevant and likely to be shared by your followers. Quotes, drawings, videos, and gifs are more than welcome.


  • Follow your followers. If you want your followers to be engaged, you should be engaged too. Follow some of your followers, perform searches, like, comment and share what’s matching your brand identity and your followers’ interests.

Of course, inspiration and focused creativity are a must to Instagram. When you have a lack of those, just browse a little bit through your favorite brands and competitors, to open your mind and take note of some great successful ideas.

The different levels of online communication. Creating your own maze at a new Westworld.

Robert Ford creates this strange fictional world when people can do anything at all, with no judgments, and no law. Finding who we really are is the objective. And Westworld allows people to solve their maze in life. This also happens in the real world. It happens to you, to us, to everybody. We are all looking to find our path. But what happens when we live more in the online world than in the real one? At Lis7o, we think everybody starts walking through their online maze too. So creating different online mazes for different targets must be the key to making content relevant and engaging nowadays, right?


When the mysterious man dressed in black wants to find the maze, he tries to go deeper in the Westworld game. Well, in our world we don’t really have to because we are already swimming in the game. The game is all around us. It’s like a matrix, but a real one. And we are all blinded, searching the internet and the networks for our true meaning.


Just a few are searching for their way out, but they continue to fall in the same matrix all over again. Our lives pass by day after day navigating on social media, collecting likes, and giving away all of our personal data and our private moments, and so on. So, why won’t brands take advantage of it?


The new communications paraphernalia opens a lot of opportunities for creating mazes in different channels. A Facebook maze, an Instagram maze, a Snapchat maze, and so on. And of course, they should all be interconnected. Social media is substituting real life, so the digital experience should be that real. We need to become the masters of the game, we have to play our role of creative directors of this Westworld, like Anthony Hopkins’ character does.


So what does all of this mean? How do we become the masters of this game? There are at least two levels in online communications. If you just publish content but you don’t have a real strategy you’re playing on the first level. If you assign a more profound meaning to online communications, creating a “real life experience” for your clients, then you’ve solved your own maze.


You’ll have an army of content managers, online strategists, and marketers available to fight, but you’ll have to keep them up to date and trending, or the story will be old and nonsense and nobody will want to play with your brand anymore. They’ll just choose another story, another maze.


Create appealing and compelling stories that engage your customers like if they were in real life, get real life insights and work on them until you’ve turned them into an online experience. Sometimes, like Dolores, we’ll have some blanks, but nevermind, on the next day, we’ll continue to play again the same game, with a happy smile on our faces.


As William once said: “this world is exactly like the one outside. A game, one to be fought, taken, won.”

5 keys to success with content marketing: the power of a good story.

Surely you’d prefer to follow a story, rather than the same classic advertising email marketing or “call now” ad.  At least, we do. That’s the main reason why content continuum is the key to acquiring some marketplace advantages. And what if that content is generated just by a regular user like you? The power of a good story is so much stronger than any other traditional content. Great content with which the reader can connect is even better than the generic one generated by brands. If you can achieve that, you’re all set up.


Compelling stories told by great brands serve both readers and marketing departments. If you read about content marketing you’ll find out that the 5 keys to success are the following ones.


The 5 keys to content marketing success


  • Relevant and useful content, easy to share and deploy across social channels, email marketing, blogs, etc. Your strategy should be 360°, a holistic way is required.
  • Customer-centric personalized content. Personalization will make your audience feel they’re being valued by your brand, and to get an experience that will not equal any other content at all, ever. At least if you do it well!
  • User-generated content. We talked about this previously. If you see a friend of yours, or a friend of a friend, or even someone to whom you will likely feel identified, you’ll be more impacted than with any other content.
  • Effective trending publishing techniques. That means you have to consider what’s positioning better for each channel in which you’re sharing your content. For instance, videos and streaming perform better on Facebook and Instagram. Same happens with a gif format. New innovative formats are also welcome, like triptychs on Instagram (content that is divided between three pictures and posted individually,  getting as a result just one complex image).
  • Content should be continuous. We talked about a continuum because you have to build a relationship with your clients. If you stop talking to them, they’ll forget about you, or worse, they’ll feel betrayed.


A good content strategy will also help you in many other aspects, like performing better on SEO, in order to gain more traffic and better position on Google or to reach more new prospects. We’ve seen statistics that talk about content generation as the most successful strategy to improve SEO (57% of the brands that took the survey).
The goal is engaging your consumers so badly that they’ll be looking forward to hearing from your brand, not as much as from their friends, but at least more than from your competitors. It’s all about taking care of the digital experience they’ll get, that finally will be far more important than the product itself, or even its price.

5 types of social media content that will perform perfectly

If you manage your own social media, you’ll surely run out of ideas at some point. Of course, if you check your insights you’ll find out some posts are performing better than others, and you’ll realize some types of content are better than others. But when it comes to really crack social media, you need to renew your content at every step.

Drivers to sales will not remain always the same, and innovative content will guarantee your engagement rate powers remain up.

So here are some ideas for you to try next time:

  • Snapchat stories. We’ve already talked about Snapchat tactics in a previous post. Your aim should be user generated content. And how could you start working towards that objective? Filters, stickers, and of course real-time video. If you’re not already working on Snapchat, take into account maybe you’ll have an advantage being one of the first in your field to get into. According to a New york-based research firm, L2, only 70% of businesses have Snapchats accounts. Just picture your strategy and start trying. Geo-targeted filters, drawings, behind the scenes content, the blend you like the most. It’s all matter of trying in a new social media network.
  • GIFs. They are a fun alternative to static content. Performing very well, they’ll allow you to easily tell a story, educate your clients about anything, and add some dynamic to your brand image. You can take a look at some of the brands that are already using a .gif strategy, like https://twitter.com/trello. If you want to create your own GIFs (and that’s our suggestion) you can do it using lots of web tools, like http://giphy.com/create/gifmaker.
  • Infographics. Less is more. If you want to publish lots of data, you’d better don’t post just text. You know the saying: “An image is worth a thousand words”. Sometimes an image is not enough either. But you can mix them together, and you’ll get more attention. Images + text = infographics! Try canva.com to build your own.
  • Cinemagraphs. If you dig a little deeper, you’ll find this kind of GIFs, that will show a static image with only some part of it moving. It’s a more artistic kind of media, that will require a more experimented designer, but it’s worth the effort.
  • Streaming. Everyone is streaming right now! At least many, many users are, so we are positive it will work for brands too. It’s a more intimate experience and people we’ll feel they are getting exclusive content. Also, people spend more than 3x more time watching a live video compared to a traditional uploaded video. And of course, Facebook is rewarding this by prioritizing streaming on their feed. So isn’t it worth trying? Streaming via Facebook or Instagram. Try it out!

Let us hear your experience when you give a chance to these 5 types of social media content. Try – measure – and retry with something else. You know this is an ever evolving context. It would be good if you follow the wind and evolve yourself, right? No more BS!


Snapchat is not for everyone

Gone are the days when Snapchat was the go-to platform for teen running away from prying eyes. Now, more and more people are interested in the platform’s marketing capabilities – and its developers are working to make it easy for those people to get in. Last month, the company has changed its name to Snap.Inc, and launched their first physical product to the market: a pair of sunglasses with a camera that allows to capture video for 10 minutes, in order to publish it later on Snapchat.

The app now has almost 60 million of active users in US and Canada each day, and that amount is expected to grow by 27% this year. That quantity places it on top of Twitter, with a projected revenue for 2018 of $1.76 billion, according to a forecast from eMarketer.

Yet, even with such an increasing popularity, Snapchat can be tricky and confusing, even for its own users. And although Snapchat has been in the market since 2011, it’s still hard to crack by marketers. They see this social media network as a gold mine, because of it’s large millennial and Gen Z users database, but also as a very tough one, due to its interface and logic. In fact brand stories that only last 24 hours are a challenge for marketers.

So, Snapchat is trying to make it easier for marketers like us to use the platform for our marketing efforts. But how? The platform was not offering lots of advertising and measurement options as other social media networks do. This has all changed now:

  • They’ve opened and shared their API for programmatic buying, which includes targeting via email matching, performance analytics tools and A/B testing for ads, among other features.
  • They’ve launched three ad targeting tools: Snap Audience Match, Snapchat Lifestyle Categories, and Lookalike Audiences.
  • Although at first Snapchat was over protecting users from “creepy ads”, they are now about to cross the fine line, by introducing behavioral targeting, based on user’s activity on the app.

We want to join forces, and so we leave here a piece of advice and some clues for you to solve the puzzle:

  • Focus on filters. As tags on twitter, Snapchat users are crazy about filters. Special dates in the year and events could be a hint.
  • Engage users with polls or contests. Just try the traditional A/B screen that we’ve been using for Facebook and you’ll be fine.
  • Drive traffic into your profile. This could be done by adding your Snapchat account to your Instagram, or by email marketing with a QR code (that’s just an example, you can figure out your own way).
  • Get users to create your content. Of course user generated content is always better, on every social media network.

No one has really figured Snapchat out, and so leading brands are trying to market on the platform, because as always, the first ones will be the ones to get more revenues. And that’s what this article is about. It’s a matter of deciding if you’re between the leading ones, or if you’ll just wait for them to crack this. What will it be?


Pic copyright: https://www.flickr.com/photos/67683836@N02/16910572286/

What Game of Thrones can teach you about targeting your audience

Like Cersei says, “when you play the game of thrones, you win or you die“. In different words, Jon Westenberg talks about the importance of targeting, when he says “If you don’t know your audience, you won’t accomplish shit”.

This article that we’ve found last week, is about the relevance of listening to your audience, of knowing what they want and giving them just what they need. But how could you do that, if you don’t even know who your audience really is?

“Start by asking questions, ask for feedback” Jon says, and we agree. But to whom? Well, let’s see, as always in life, everything is about experience. As Littlefinger says “Chaos isn’t a pit. Chaos is a ladder”. So today we’ll assume you already have some clients, because if you’re about to launch, that is a whole different story. And here it goes.


This is your scenario

  • You have your first clients
  • You have an old website that you might want to redesign at some point, with little traffic going on.
  • You have a Facebook page in which you already have a couple of fans following your brand.
  • You’re thinking of growing, but hey! let us quote Tyrion: “A day will come when you think you are safe and happy, and your joy will turn to ashes in your mouth”. You should start moving, right now!


What could you possible do grow?

Google Analytics

“Turn us away, and we will burn you first” said Daenerys. And so should, Google says. If you ignore it, you are definitely not walking on your victory’s pursuit way.

  • Start measuring your traffic. Focus on your Demographics, but most of all on Interests, especially in the Affinity Categories field. Pay a little attention to find activities or interests your audience members might have in common.
  • Go on with their behaviors. Try to see where they stop in your website, and what sections are they interested in. Maybe this will give you a tip on how your next website redesign should be.


Facebook Audience Insights

If you still don’t know this tool, then “Shame! Shame! Shame!”

  • Take a look to the Suggested Pages to Watch section. You’ll find similar brands suggested by  Facebook. You can take advantage of this to learn what your competitors are doing right now, their strategy and their performance. And if you realize at some point someone is attacking you, just remember Tyrion again: “Those are brave men knocking at our door. Let’s go kill them!”
  • On the Page View section you’ll be able to differentiate where your audience is coming from. If they were performing a search on Google, they’ve found your fan page through your web page, or just through Facebook.
  • Posts section. In this place you’ll find out which posts are performing better. Real useful data when it comes to engagement content. If you’re going to make the most of inbound marketing, you should never ignore this section. Best schedule to post is also in this section, but this varies for every brand and product, so you should pay attention to whatever is working for you
  • And we’ve come to the most meaningful point: People. In this section you’ll get to know your audience. Who’s better than Google and Facebook to store information about your fans?

Let’s just hope that you’ll never have to use Ned’s phrase: “I learned how to die a long time ago”, but instead, you learn more than us, and feel compelled to say “You know nothing, Jon Snow”!

Pic copyright: https://www.flickr.com/photos/karenborter/24440965145/

Communication is a war. Which weapons are you going to fight with?

Nowadays you can’t skip online communication. Everyone and everything is there. People don’t look for a product or a service provider on the streets anymore, and they for certain won’t call you or knock on your door for you to sell them. So, which are the weapons you should have at hand when it comes about this war? Today, we’re going to talk about social media tools.

Social Media is not just Facebook. Of course if your business doesn’t have a fan page you should really reconsider if you just want to step out of the market. Unless you are a service provider, and in that case you are the exception that confirms the rule. Facebook is a war itself, and we have a lot of recommendations for you to take into account.

Are Facebook Reactions good or bad for your business?

The biggest news this week surely went down yesterday, when Facebook finally launched its new Reactions feature worldwide. What many might see as just a few new set of emojis is a major change for the social giant. Don’t believe it? After 9 years of the Like monopoly, Facebook has finally acknowledged the need for new ways of interacting with the content on the platform.

So, instead of just liking a post, you and everyone else we’ll be able to love, laugh or wow at, or be sad or angry about it. It’s a welcome feature for people uncomfortable with liking a post out of sympathy for someone sharing sad news or for those that believe that liking a video don’t actually show how much they love it. But what about companies and their pages? Is this a good news for them or is a dangerous feature for people to hate on a particular brand? And how will it impact on small businesses’ marketing?

Twitter is changing – and here’s why you should care

Twitter has died over the weekend and now it’s attempting to come back to life. After a Buzzfeed report that said that Twitter was getting rid of its traditional feed, the platform fell victim of one of its own death hoaxes. Users, feeling that the company was betraying them by putting the real time feed to a rest, were outraged and the fury was so intense that Twitter’s CEO Jack Dorsey had to appear to appease the nervous breakdowns sweeping through the site.

Dorsey said that Twitter was “live” and that the company is always listening its users feedback. “We never planned to reorder timelines next week” he said. But with investors putting pressure to make Twitter profitable and the company shares reaching an all-time low on Monday morning, the Twitter we now know is surely on a way for big changed. Ironically, those changes are starting today, when the company is rolling a new version of… yup, you’ve guessed – its timeline.

5 crucial reasons why your business should be on Twitter

Many of the clients that come to Lis7o asking for our help always remind us of the same – “don’t forget to set up/adjust our Facebook page!” Almost all of them have already understood Facebook’s importance in digital marketing and creating engagement. Yet, when we propose that they should expand their businesses to Twitter, most owners are in disbelief – or they refuse instantly.

Small business owners tend to see Twitter as a time-sucking platform that doesn’t do much for them. But that’s so far from the truth that the we are almost tempted to call it “a blatant lie.” Without going dramatic, here are the reasons why we believe that (and why we think your small business needs a Twitter profile now).